Can you really find a great nanny by yourself through the internet nanny advertising sites? The answer is Yes!–just not an easy to do yes. The reason most parents get overwhelmed early in their search and either give up or throw in the towel and just choose the first one that starts to look good to them is simple–they approached the challenge with no organized method. The first thing I tell parents is to write up a job description that gives the hours, ages of children, and as complete a list as they can manage for duties and responsibilities. Do you need flexibility? Occasionally longer hours that are compensated? Any travel on a regular basis? This is what you will use to fill out your profile and attach to every email you send to a nanny. Better to lose a nanny right away if she thinks the hours are too long, doesn’t like to travel, wants a set schedule, etc than to waste time with emails and phone interviews.
Recently while doing newborn care with a great family, I was asked to help in their online search. I had told her in the beginning to open a hotmail account that is separate from her personal email account. You don’t want your own email information out there or you email box will get flooded long after your search is over. I love my gmail account but in terms of getting organized, hotmail still has yahoo and gmail beat.
By the time I got to the point to help her, the inbox was already overflowing with good candidates, bad candidates and the normal constant, “I want to come to the US and watch your baby!”emails. We were using the site www.gonannies.com as they have a pretty decent method of putting potential clients into a favorite page. You can also do your first inquiry straight from the site and establish a message page. This is valuable as later on you will want to have a way to do a quick glance to see whom you have written to. There are several good nanny advertising sites, this just happened to be the one she chose.
First thing I did was go to her hotmail account and make folders. The first was Top Candidate folder which should never have more than ten candidates, Second Choice and Rejected for those nannies who failed to send back information, turned out to be illegal, or whom after looking at their information decided they were not a good fit.
Next, I made folders up for all the candidates we wrote or who wrote us. I put their emails into those folders. Now I have a clean inbox and can start to get organized. I made up file folders for each candidate whose profiles were interesting. I made a file folder for each candidate and ran off their profile (you are not going to want to constantly go back to a site and review) and a copy of the emails we wrote them and their responses.
If a nanny did not have a resume (be prepared to find out most think their profile is a resume!) I asked her to fill in the blanks with this information: Start and End Dates of all jobs for the last 10 years. Ages of children when they STARTED and list their Duties and Responsibilities. If they could not manage this, responded with “that would take too long and here are some basics” I put them in the rejected file. Don’t waste your time trying to get information they should be able to send to you quickly. You may not care if their english is perfect, especially if it is their second language, but you will want to know she can communicate in the written form as she will be leaving logs and information to you in the job. Also, you need to be a good parent and write back nannies that write to you even if it is an “thank you but I am looking for someone with more…”
Now I have a file folder on my hotmail with their responses for quick reviews and a hard copy file folder for each candidate. When you find five that you really like, you write and arrange for a phone interview. I have a blank piece of paper in each file to take notes as I talk.
You may find up to ten promising candidates and I would put them into top five and second five groups. I usually email them and ask them what is a good day and time for a phone interview as they may work during the day. During the phone interview I try to go over their work history they provided as I want a little more detail as to what they did with the children, a few child orientated questions to make sure they are knowledgeable. I also want to see how well they communicate. The advantage in doing the first part of your search via emails is you can do this search any time of the day or night, that fits it into your schedule.
If the phone interview goes well and you feel good about her, arrange for an in person interview. Sometimes your favorite candidates will have to be flown in so you might want to do all locals first to make sure the perfect candidate isn’t in your own backyard! You should have a list of written questions before an interview so you always ask the same ones to give everyone the same chance to show their style.
If you decide on out of state candidates, you might want to do several phone interviews to make sure they are worth the plane ticket. If this is a live in position, your risk is less because you know if you like each other, she has a place to stay. If it is a live out, you should look at the cost of apartments in your area and make sure your salary will allow her to afford it! If out of state, ask for a weekend working interview (you will have to pay for her time) so you can see how she works with your kids and interacts with you.
Local candidates should have 2 interviews and start with your favorite five. The first interview will tell you if you like her enough to seriously consider. You might be tempted to hire the first one that seems “good”. But you are only interviewing five at this point and they are all scheduled within two days, so give yourself a chance to compare.
At the end of the first 5 interviews, see if anyone really impressed you and mark her for a second interview. You might now have 2 people that stood out. The second interview is more in depth as to what your job needs and watch her reactions as you talk about the hours (did she flinch? Seem like too long for her?) responsibilities, etc. You are laying your cards on the table now so don’t try to make your job look more glamarous than it is! The right candidate is looking for a family who is open and honest and trust her to make good evaluations.
Sometimes it’s really hard to choose between two candidates until you do that second interview. I’ve seen good candidates lose favor on the second interview as a family realized she didn’t “listen” well or talked too much for their quiet lifestyle or they realized as the child questions became more in depth she didn’t have the great answers you felt the other candidate gave.
If you find your great nanny in that first five, feel really good about her, stop the search and hire her! Great nannies are being interviewed by several people and you will lose her if you hesitate too long!
If you feel really good about one but you just aren’t sure, go to your next group of five and repeat the process. Great nannies often live in another state so be prepared to fly one in if you feel drawn to her.
While you are narrowing down your search your email account is probably still hopping with candidates! Be prepared to keep reading and screening for at least 2 hours every day. Otherwise you email account will get out of control fast! I keep making up Hotmail folders for every candidate that sends me a work profile back. If she doesn’t, then she gets sent to the Rejected folder! I expect nannies to write me back if they are not interested or if they found a job. Most nanny sites insist their nannies reply and ask you to tell them if you are having a problem with non answers. That same rule should apply to you. I type up a draft that says “thank you for inquiring about our family but at this time we are looking for someone with more experience with ____” and just copy and paste into replies to nannies I know we are not interested in. At the very end of the process, I write each of the candidates thanking them for their time and we had hired a nanny. It’s time consuming but if you are going to take this route to finding a nanny, do the right thing.
I realize that parents pay for 30, 60 or 90 days and often want to keep looking to the end to get their money’s worth! Trouble with that is good nannies will be taken and you won’t get her a month later. Be happy if you find her in that first two weeks! I heard of one parent who would sent questionaires with a 100 questions on it for a nanny to answer and email back and that was in the first round of discussion! Then if she felt the nanny advanced, had another group of questions! Plus she made it clear she was going to keep interviewing till her time ran out! What that told this great nanny was that she would have to hold out looking for other parents for 30-45 days on the “chance” she stayed in the running! The questions were very time consuming and she finally just decided that although she really liked the parent on the phone, this inability to make a decision was going to carry through in the job.
Most of the candidates hired are found in that first round of ten or maybe up to 20. Keeping your favorite folder with only those whose work experience seems similiar to what you need, who seem to really fit into your personality through phone and person interviews, gives you a base to make a good decision quickly.
My family found and hired their nanny in the two week span we had targeted. I don’t tell the parent who to choose, offer only comments that offer pros and cons. I want her choice to be based on her own instincts. I am happy to say that she chose the one I thought was solid too!
It is not an easy process when you are taking care of a newborn or toddlers running around needing you! I have found my consulting has increased during temporary or newborn jobs where they want a nanny after I leave. Many find it is worth a little extra to have someone walk them through the process and organizing it with them.
I always tell parents to ask themselves how valuable is their time and how much of it do they have to spare? Sometimes when I explain the process they decide paying an agency commission is worth it. Their time is worth more than the commission!